• Baek, J. S.*, Bhamra, T. (2022) Network Analysis of Complex Stakeholder Needs for Service Ecosystem Sustainability: A case study of South Korean ESCO industry. She Ji, 8(3), 362-384.

• Baek, J. S. (2020). Digital collaborative services: How do ICTs support the forming of collaboration networks in grass-roots social innovations? Design Convergence Studies. 19(6). 128-144.

• Kim, J., Jo, J., Jung, D., Kim, H., Baek, J. S. (2020). A design study on the transitional caregiving service: a stakeholder-centred approach. Design Convergence Studies. 19(6). 17-31.

• Kim, S., Baek, J. S.**, Christiaans, H.H.C.M. (2019). A smart home ecosystem as a product-service system: A PSS perspective on the design of smarter home appliances. Service Science. 11(4), 292-310.

• Baek, J. S.*, Pahk, Y., Kim, S., Manzini, E. (2018). A sociotechnical framework for the design of collaborative services. Design Studies, 55 (March), 54-78.

• Baek, J. S.*, Meroni, A., Manzini, E. (2015). A socio-technical approach to design for community resilience: A framework for analysis and design goal forming. Design Studies, 40 (September), 60-84.

• Kim, J., Baek, J. S. ** (2015). Stakeholder-centred approach to PSS development: A case study of servicisation of an intelligent LED system. Archive of Design Research, 28(2), 153-166.

Peer-reviewed published/accepted conference
proceeding papers and posters

• Kim et al. & Baek* (2021). Infrastructuring for Social Innovation Inspired by Social Insects. Full paper presented at RSD10. Delft. The Netherlands.

• Kim, S., Baek, J. S** (2019). Smart homes as product-service systems: how do we design them to be smart and systemic? Paper presented at the ICED 2019, Delft, The Netherlands.

• Baek, J. S.*, Manzini, E. (2017) ICT-empowered collaborative services: technical ecosystem and social forms. Paper presented at the Cumulus 2017, Kolding, Denmark.

• Pahk, Y., Baek, J. S.* (2017) Need network analysis: a process to understand the stakeholder need structure in multi-actor service systems. Paper presented at the ICED 2017, Vancouver, Canada.

• Baek, J. S.*, Pahk, Y., Kim, S. (2016) A sociotechnical framework for the design of collaborative services: diagnosis and goal forming. Paper presented at the DRS 2016, Brighton, UK

• Pahk, Y., Baek, J. S.**, & Self, J. A. (2016) A Value-Based Approach to Co-Designing Symbiotic Product-Service Systems. Paper presented at the ServDes 2016, Copenhagen, Denmark.

• Kim, S. & Baek, J. S.** (2015). Potential of Nature-inspired Approach for Organisation Design in Product-Service System. Paper presented at the ICED 2015, Milan, Italy. (Reviewers’ favourite)

• Baek, J. S. (2015). Socio-technical design for resilience: A case study of analysing and designing for a resilient producers' network. Paper presented at the ICED 2015, Milan, Italy.     

• Kim, S. & Baek, J. S.** (2014). Diagnosis of current smart home appliance development process for application of PSS design methodology. Paper presented at the International Design Conference: Design 2014, Dubrovnik, Croatia.      

• Baek, J. S.* (2014). A real-world experience of product-service system development for intelligent LED system. Paper presented at the International Design Conference: Design 2014, Dubrovnik, Croatia.

• Kim, J. & Baek, J. S.** (2014) A PSS model based on ESCO (Energy Saving Companies) to promote LED luminaries in South Korea. Poster presented at the Korea Society of Design Science (KSDS) Conference, Ulsan

• Baek, J. S.* (2013). Revisiting ESCO as a sustainable product-service system: Strategic system analysis. Paper presented at the EcoDesign Conference 2013, Jeju Island, South Korea.

• Shin, K. & Baek, J. S.** (2013) A stakeholders’ needs analysis for product-service system design of intelligent LED lighting. Paper presented at the KSDS Conference, Seoul

• Baek, J. S.* (2012). A Socio-Technical Framework for Collaborative Services. Paper presented at the Design Research Society 2012, Bangkok, Thailand.