• Plurality and Cultural Specificity of Service Design in East and Southeast Asia. (2025). (J.-J. Lee, J. S. Baek, & E. Yu, Eds.). Springer. Download e-book: https://doi.org/https://doi.org/10.1007/978-3-031-78884-0

• Baek, J. S.*, Bhamra, T. (2022) Network Analysis of Complex Stakeholder Needs for Service Ecosystem Sustainability: A case study of South Korean ESCO industry. She Ji, 8(3), 362-384.

• Lee, S. Y., Kim, J. Y., Park, E. Y., Na, M., Augusto, S. S., Kang, M. J., & Baek, J. S.** (2022). Service Design for Foreign Students’ Adaptation to College Life: Focusing on Social Interaction with Korean Students. Design Convergence Studies, 21(3), 1-20.

• Kim, J. Y., Lee, S. Y., Park, E. Y., Na, M., Baek, J. S., & Kang, M. J. (2022). Resilience among Undergraduate Freshmen during the COVID-19 Pandemic: The Development of Resource Promotion Program. Family and Environment Research, 60(2), 243-256.

• Chung, S. J., Kim, Y. S., Sim, B. M., Silva, S. A., Kang, M. J., & Baek, J. S.* (2022). Design intervention for supporting resilience of graduate students in the humanities and social sciences in the COVID-19 era. Design Convergence Studies, 21(1), 1-25.

• Baek, J. S. (2020). Digital collaborative services: How do ICTs support the forming of collaboration networks in grass-roots social innovations? Design Convergence Studies. 19(6). 128-144.

• Choi, K. H., Baek, J. S. (2020). Study on the Open-type Wearable Air Cleaner Design. The Journal of the Korea Contents Association. 20(12). 74-81.

• Kim, J., Jo, J., Jung, D., Kim, H., Baek, J. S. (2020). A design study on the transitional caregiving service: a stakeholder-centred approach. Design Convergence Studies. 19(6). 17-31.

• Jo, E., Lee, J., Shin, M., Kim, H., Baek, J. S. (2020). Development of an effective peer-support coaching program: A multi-disciplinary process. Design Convergence Studies. 19(4). 81-95.

• Pahk, Y., Baek, J. S.**, Self, J. A. (2018). COVALENT, a method for co-designing value exchange in community-centred design. Codesign. 14(4), 275-292.

• Baek, J. S.*, Pahk, Y., Kim, S., Manzini, E. (2018). A sociotechnical framework for the design of collaborative services. Design Studies, 55 (March), 54-78.

• Baek, J. S.*, Meroni, A., Manzini, E. (2015). A socio-technical approach to design for community resilience: A framework for analysis and design goal forming. Design Studies, 40 (September), 60-84.

• Kim, J., Baek, J. S. ** (2015). Stakeholder-centred approach to PSS development: A case study of servicisation of an intelligent LED system. Archive of Design Research, 28(2), 153-166.

Peer-reviewed published/accepted conference
proceeding papers and posters

• Sung, S. et al., Baek, J. S. (2024) 결핵 환자의 복약 순응 향상을 위한 의료 대시보드 디자인 연구. Healthcare Dashboard Service Design Study to Improve Medication Adherence. 2024 KSDS Spring International Conference

• Widjaja, S. P., Baek, J. S.** (2023). Visualizing the complex problem of children’s digital wellbeing in South Korea: a systems thinking approach. Paper presented at ICED23, Bordeaux, France.

• Choi et al., & Baek (2023) 장애통합반 보육교사의 어려움을 해결하기 위한 멘토링 앱 서비스 디자인 연구. Research on the service design of mentoring app to address difficulties facing teachers of integrated classes at daycare centers. Paper presented at the HCIK 2023. Pyeongchang. South Korea. South Korea.

• Park et al., & Baek (2023) 유아 문제행동으로 인한 초임 유아교사 지원 연구: 유아 교사 문제행동 사례 공유 커뮤니티. A study on support of first-time early childhood teachers due to early childhood problem behavior: problem behavior case sharing community. Paper presented at the HCIK 2023. Pyeongchang. South Korea. South Korea.

• Kim et al., & Baek (2023) 영유아를 배려하는 공공장소를 위한 사회적 디자인 연구. Social design research for public places with young children. Paper presented at the HCIK 2023. Pyeongchang. South Korea. South Korea.

• Myung et al., & Baek (2023) 아동의 바람직한 소비 습관 형성을 위한 부모-자녀 의사소통 지원 디자인 연구. Design-led parent-child communication support for developing children's consumption habits. Paper presented at the HCIK 2023. Pyeongchang. South Korea. South Korea.

• Kim et al. & Baek* (2021). Service design for foreign students’ adaptation to college life. Paper presented at the HCIK 2021. Pyeongchang. South Korea.

• Kim et al. & Baek (2021). Service design for the mental health of college students: an online club open house app. Paper presented at the HCIK 2021. Pyeongchang. South Korea.

• Park et al. (2021). On/off-line blended service to support college freshmen’s academic life. Paper presented at the HCIK 2021. Pyeongchang. South Korea.

• Lee et al. (2021). Mobile counseling service design for stress management of college students. Paper presented at the HCIK 2021. Pyeongchang. South Korea.

• Jung et al. (2021). Design of integrated services supporting residential college freshmen. Paper presented at the HCIK 2021. Pyeongchang. South Korea.

• Cho, E. et al. (2020). Service design for stress management of college students. Paper presented at the HCIK 2020. Pyeongchang. South Korea.

• Jo, J. et al. (2020). Service design to improve caregivers’ work environment in South Korea. Paper presented at the HCIK 2020. Pyeongchang. South Korea.

• Jeong et al. (2020). An integrated platform for North Korean migrant teenagers. Paper presented at the HCIK 2020. Pyeongchang. South Korea.

• Pahk, Y., Baek, J. S.** (2017) Design opportunities in mutual support for the elderly. Paper presented at the ICED 2017, Vancouver, Canada.

• Pahk, Y., Baek, J. S.* (2017) Need network analysis: a process to understand the stakeholder need structure in multi-actor service systems. Paper presented at the ICED 2017, Vancouver, Canada.

• Pahk, Y., Chang, K., Lee, M., Kim, S., Baek, J. S.** (2016). A Co-design Method for Value Exchange. Paper presented at the KSDS Conference 2016, Busan, S. Korea.

• Baek, J. S.*, Pahk, Y., Kim, S. (2016) A sociotechnical framework for the design of collaborative services: diagnosis and goal forming. Paper presented at the DRS 2016, Brighton, UK

• Pahk, Y., Baek, J. S.**, & Self, J. A. (2016) A Value-Based Approach to Co-Designing Symbiotic Product-Service Systems. Paper presented at the ServDes 2016, Copenhagen, Denmark.

• Pahk, Y. & Baek, J. S.** (2015). Stakeholder-centred approach to sustainable design: A case study of co-designing community enterprises for local food production and consumption. Paper presented at the ICED 2015, Milan, Italy.      

• Baek, J. S., & Cho, E. J. (2012). Enrichment of Social Relations in Collaborative Service: Social Networks and Sociability. Paper presented at the Cumulus 2012, Helsinki, Finland.

• Baek, J. S.* (2012). A Socio-Technical Framework for Collaborative Services. Paper presented at the Design Research Society 2012, Bangkok, Thailand.